An in-depth article, featuring insights and advice from insurance CEO, Rosamaria Marrujo, discusses how significant changes to the Medicare health insurance industry over the past 15 years have taught her to be agile and resilient in this ever-changing marketplace. According to Marrujo, who is also a board member of the Sacramento Association Health Underwriters (SAHU), brokers in this industry must be quick to find creative ways to bring value to their clients despite constant legislative changes if they want to be successful.
Instead of wasting your time and money doing what everyone else is, use these client retention strategies to unlock amazing loyalty and client referrals. Don’t hustle anymore! Pick one of these strategies to start and then slowly scale your business from there.
The government currently has no plan for what to do when the money runs short. What are the current possibilities in play? Here is Dr. Steven Weisbart, Chief Economist at the Insurance Information Institute.
Technology is a necessity of the modern business world, especially in insurance. The efficiencies, cost savings, data and business insight that technology can provide will make us better as an industry and help us all to grow.
While chatbots and AI are instantly scalable, they still have limitations — for instance, some edge case scenarios still require interventions from human service agents. The other disadvantage is the lack of a genuine human connection.