Are Chatbots and AI Threats to Insurance Agents?
![Are Chatbots and AI Threats to Insurance Agents?](https://brokers.taia.us/wp-content/uploads/2019/12/TAIA-_-AI-Threats-1024x536.jpg)
While chatbots and AI are instantly scalable, they still have limitations — for instance, some edge case scenarios still require interventions from human service agents. The other disadvantage is the lack of a genuine human connection.