Are Chatbots and AI Threats to Insurance Agents?

While chatbots and AI are instantly scalable, they still have limitations — for instance, some edge case scenarios still require interventions from human service agents. The other disadvantage is the lack of a genuine human connection.
Bipartisan Legislation to Reduce Health Care Costs Contains Clause for Broker Transparency

Essentially, the Lower Health Care Costs Act is an attempt to make health care less expensive by advocating for transparency. What’s worth noting is that this bill contains a clause pertaining to brokers, specifically. Since we are still in the early stages of the bill, it is uncertain what revisions will be made, or if it will be passed. Nonetheless, remaining informed on potential changes will allow brokers to stay ahead of the curve.
5 Proven Ways for Agents to Get Authentic Online Reviews

Would you like to get authentic google reviews for your insurance business to help generate trust among potential clients? We have 5 proven ways you can get them from your clients (plus a free download!)
Now Offering an Exclusive Website Service to Agents

Trusted American Insurance Agency is now offering contracted agents free website design. Yes, you heard that right. FREE websites with a ton of options, including the ability to brand yourself.
How to Get Online Reviews that Boost Insurance Sales

Phrases like “search engine optimization” might scare you, but you can’t ignore it any longer if you want to be effective. Set your business up for success by following our guide. We’ll show you how to get online reviews that are authentic and can boost your organic leads.
CA: Public has a right to know how insurers choose who is eligible for coverage

Transparency of underwriting rules lets consumers know if they’re being treated fairly by their insurers. Underwriting rules are the criteria insurance companies use to determine whom to insure, what they will insure, and whether to renew an existing policy.
CMS Awards $8.6 Million in Funding to States to Help Stabilize Markets

This funding is part of $250 million for State Rate Review Grants provided by the PPACA to improve the process for how States review proposed health insurance rates.
CMS Streamlines Medicaid Review Process, Reduces in Approval Times

“With faster processing times and earlier communication, states now have much greater ability to manage their programs in an effective and predictable manner,” said CMS Administrator Seema Verma. “We want to ease bureaucratic requirements for both states and our own staff so that we can focus those resources on improving health outcomes rather than pushing paperwork.”
Medicare Advantage Prior Authorization and Step Therapy for Part B Drugs

Today, the Centers for Medicare & Medicaid Services (CMS) introduced much-needed competition and negotiation into the market for physician-administered and other Part B medications that will result in better deals and lower drug costs for patients.
Medicare Part D premiums continue to decline in 2019

Today, the Centers for Medicare & Medicaid Services (CMS) announced that, for the second year in a row, the average basic premium for a Medicare Part D prescription drug plan in 2019 is projected to decline.